In January 2022 the World Teleport Association published their paper on best practice in control room design and operation. Titled ‘Build a Better NOC’, the report explores best practices for strengthening and improving one of the most critical elements of operational and customer support, the Network Operations Center (NOC).
The report was researched and written by Angus Blackwood. In this exclusive World Teleport Association webinar, Angus can be heard speaking about the research findings.
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